Frequently Asked Questions
Who is eligible for the 5 Years Free Student Subscription?
This subscription is only available to students who are currently enrolled in an accredited American
college or university with a .edu email account. It is not available for high school students or
professionals.
What does the 5 Years Free Student Subscription include?
The subscription includes digital access to our website, EPOCHTV, newsletter, and premium content (weekly
magazine and investigative articles) for a period of up to five years.
How can I prove my student status?
You will need to fill in our application online, which will include verification of your student status by
the online platform SheerID.
I am a part-time student. Can I still apply for the 5 Years Free Student Subscription?
Yes, as long as you are currently enrolled in a college or university, you are eligible for the
subscription, regardless of your full-time or part-time status.
I just graduated from college. Can I still get the 5 Years Free Student Subscription?
Unfortunately, this offer is only available for students currently enrolled in a college or university. If
you've graduated, you are no longer eligible.
Can I share my subscription with others?
No, the subscription is assigned to the individual student's account and is not transferable.
What happens to my subscription after five years?
Once your free student subscription period ends, your access to our digital resources will be revoked unless
you decide to renew or purchase a subscription. We will notify you in advance before your subscription ends.
Can I cancel my 5 Years Free Student Subscription?
Yes, you can cancel your subscription at any time. However, please note that once you cancel, you may not be
eligible to reapply for the same offer.
I am an international student. Can I apply for the 5 Years Free Student Subscription?
Yes, international students currently enrolled in a college or university in the United States are eligible
for this subscription.
I'm enrolled in an online college. Do I qualify for the 5 Years Free Student Subscription?
Yes, students enrolled in accredited American online colleges and universities are also eligible for this
subscription.
How long will it take for my application to be approved?
The approval process typically takes up to 48 hours. You will receive an email notification regarding your
subscription status.
Why was my application rejected?
Applications can be rejected due to incorrect or insufficient proof of enrollment, or if you have previously
applied for and used this offer.
Can I upgrade my subscription to include physical products?
No, the 5 Years Free Student Subscription only covers digital access. Any upgrades or additional services
will be charged separately.
Is the 5 Years Free Student Subscription available to students of all study fields?
Yes, as long as you are a student currently enrolled in a college or university in the United States, you
are eligible, regardless of your field of study.
Is the 5 Years Free Student Subscription renewable after the initial five years?
No, this offer is a one-time benefit. After the free period, you will need to purchase one of our available
paid subscriptions to continue having access.
Are there any other benefits included in the 5 Years Free Student Subscription?
The main benefit is free access to our digital resources for up to five years. However, from time to time,
we may offer exclusive benefits or early access to new features or resources for our subscribers.
How can I resolve issues or get help with my 5 Years Free Student Subscription?
You can reach out to our customer support team via email, chat, or our help center. They are available to
help you with any issues or questions you have about your subscription. Please call our customer service
hotline (833) 699 - 1888, available Monday through Friday 8 AM to 8 PM and Weekends 10 AM to 6 PM.
What is the process for renewing my subscription after the initial 5-year period ends?
After the free period, your subscription will not be automatically renewed. You'll need to manually choose
and subscribe to one of our paid plans to continue access.
Can I apply for the 5 Years Free Student Subscription if I'm enrolled in a non-degree certificate program at
a university?
Yes, students enrolled in any accredited U.S. college or university program, including non-degree
certificate programs, are eligible for this subscription.
Do I get any student benefits if I decide to subscribe to a paid plan after my free subscription ends?
Currently, the free five-year subscription is our exclusive offer for students. Any transition to a paid
plan after this period would be at the standard rate, unless otherwise specified.
I'm a student, but I'm also employed part-time. Am I eligible for the 5 Years Free Student Subscription?
Yes, your employment status does not affect your eligibility for the free student subscription, as long as
you're currently enrolled in a U.S. college or university.
Are there any restrictions on the digital content I can access with this subscription?
No, the 5 Years Free Student Subscription grants you full access to all our digital content and resources.
What privacy measures are in place to protect my student information?
We take privacy very seriously. All student information is kept confidential and used solely for the purpose
of verifying student status. For more details, please refer to our
Privacy Policy.
Can I change my email address or other account details during the subscription period?
Yes, you can change your account details at any time. Please make sure to update your details accurately to
prevent any disruption in your subscription service.
I am enrolled in a short-term course at a university. Am I still eligible for the 5 Years Free Student
Subscription?
Yes, as long as you're currently enrolled in an accredited U.S. college or university, you're eligible for
this subscription. However, when your course finishes, your subscription may be subject to review.
